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Client meetings, coffee or a catch up… is it deductible?

Do you meet with clients You go out and meet at the cafe for lunch, coffee or otherwise, it always comes up, I can claim this, its a client and a work meeting. But this is not always the case, and you may want to avoid the dreaded “entertainment” expense tag that might mark it as non-deductible. We often get queries about claiming expenses for when we meet with clients/customers at external venues eg cafes–meals, travel etc. …

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Put the customer at the centre of your business to drive sales

A starter’s guide to selling relevantly Advances in technology have impacted the way customers research products and services, and how they shop. Customers have often done their homework and researched all the various options available, and as a result, they think they have all the answers. They will confidently walk into your business telling you that they already know what they want. For those who are customer facing, you may be wondering: how do I actually tell them …

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12-steps for hiring employees, the basics

Hiring employees can be extremely time-consuming, but it’s important if you want to grow your business. If you get the process right, you’ll ensure you hire the right people. And if you look after your employees, they’ll stay with you longer and your business will perform better. Here are 12 steps to follow in your next hiring process: Create a clear job description Determine who is doing the recruiting Ensure each employee has a Tax File Number …

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Networking can get your business noticed. It can lead to referrals, valuable business opportunities and increased sales. But it can be daunting to put yourself out there, and tricky to get right. We’re lucky enough to have several organisations you can join in with engage other like-minded people. from Young Business Edge, Albury Northside Chamber, Business Wodonga or  Business Women Albury Wodonga. They all host a variety of events, workshops, information sessions,  but most of all plenty …

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tax planning for directors

Paying tax is something you’re likely to see as a necessary (but not hugely enjoyable) part of running your business. But are you doing enough to plan your own personal tax liabilities? As a director, you’ll pay your income tax annually on a self-assessment basis. But there are plenty of ways to make this a less costly and onerous task to complete. Planning ahead when it comes to tax By taking a forward-looking approach to your own …

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Are you potential customers on the line & hook?

The people who answer your phone are responsible for the first impression of your brand. A sour phone interaction could lead to a prospect defriending your business. Have an open conversation about how to address callers to position your business as being considerate, empathetic and helpful. We’re looking to build long term customer friendships; it’s essential your first impression is a good one! Consider the following scenarios and responses: 1. Team member is available immediately. “Sure, I’ll …

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how do winners behave in business

There are three winning behaviours and three responses that’ll sink your team. We love this mindset tool and it can work wonders in your business as well as your life. Are you living above the line? If not, you need to get there, as it’s the easiest way to transform workplace culture and team performance. Here’s how, using the OARBED behaviour model: The acronym starts with OAR – when behaving above the line, one takes: Ownership. Accountability. Responsibility. Below …

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The success of your business is in your hand

The success of your business is in your hands. The path to success is a journey you can chart. And you can start right now. Change may be the only certainty in business, but you still need to know where you’re going. To plan for success, write it down or create a visual image of it. Then make sure you print it out, frame it, or put it somewhere so you won’t lose sight of it. This …

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2019 Financial Statements & Business Tax Returns Year End

To assist us in preparing your 2019 Financial Statements and Income Tax Returns, we have a Year End Questionnaire here. It is important that your records are complete and that any supporting documentation is included before forwarding to us. Filling in the questionnaire will help you identify transactions and any accounting issues that may arise as a result. Please fill in the questionnaire to the best of your ability and don’t forget to sign it!  If you …

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We love a good podcast, what about you?

Downtime is a fact of life and the mental break can be a good thing. But sometimes you get stuck doing nothing when your mind’s ready to work. Thanks to podcasts, you can use that time to get tips on e-commerce, filing taxes, how to do market research or even launching a crowdfunding campaign. We find you can always be connected with many tools these days, but we love a good podcast. They can really work well …

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