Marketing is the be-all and end-all for too many small businesses? We see it all the time and all small businesses are bombarded by the latest and greatest silver bullet to take your business to the “next level”. Unfortunately, it seems all too often the sales teams are great at marketing their products and not … Read more
In the early days of Amazon, Jeff Bezos became famous for the philosophy he described to shareholders. He called it ‘Day one’. The idea took hold that if the people in an organisation acted like it was day 1 in the job, they were more likely to stay truly focussed on customers, and driven by … Read more
Growing your business and team can be hard, not just the numbers but also to improve the team. Creating a policy around the best what to talk and answer the phone, sounds simple, but it can make a massive difference to the customers experience and how they both start and end the first or last … Read more
While some accountants charge extra for audit insurance and look to make a little extra cream off every client, we off Audit insurance to all clients, free of charge. While we don’t’ expect clients to get audited in the first place, it can happen from time to time. We always look to keep clients on … Read more
With the current climate, rates just keep dropping and continue to look like they may drop again, so deciding the right time is alway hard. There is one thing you should be doing every year, and that is ringing your bank and asking for a discount on your current rate. Each time if you can … Read more
It’s important to be prompt and organised when scheduling appointments, as your clients need to feel important and valued. Having a process and plan to make sure this is happening correctly in your business is essential. 1. Administrator reviews appointments first thing each day. Your first appointment may be at 9am, so you need to … Read more
As the director in a limited company, dividend payments are the usual way for you to take money out of the company – and see a financial return on your investment into the company. Dividends are payments made to the company’s shareholders when the business has made a profit. What’s not re-invested into the company … Read more
Only 15% of the world’s workers are engaged and reaching their full potential at work, according to research by Gallup. Increasing that engagement is a key aim for many business owners. No single factor can improve the engagement levels of your staff, but offering a varied and valuable package of employee benefits, and an attractive … Read more
Cash vs Accrual Accounting – It’s All About Timing While your accountant may have selected the option for you, you may like to change it or take advantage of it at different times. What’s the difference between cash and accrual accounting? Cash accounting is all about money in and out. Accrual accounting is all about … Read more
It goes without saying that a business needs cash flow to keep operating. If too many customers forget, delay or refuse to pay, your business could end up in serious trouble! If you’re having trouble, you need to act now and look to make some changes, and keep them in place and on task. Debt … Read more
