Confusion over personal income tax changes

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Personal income tax changes – what are you really entitled to? The recent income tax cuts that passed through Parliament do not mean everyone automatically gets $1,080 back from the Government as soon as they lodge their income tax return. The Australian Taxation Office (ATO) has been inundated with calls from taxpayers wanting to know … Read more

Client meetings, coffee or a catch up… is it deductible?

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Do you meet with clients As a business owner, you may find yourself meeting with clients at cafes, restaurants, or other external venues. You may be wondering whether the costs of these meetings are tax deductible or subject to Fringe Benefits Tax (FBT). In this blog post, we will answer these questions and provide some … Read more

Put the customer at the centre of your business to drive sales

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A starter’s guide to selling relevantly Advances in technology have impacted the way customers research products and services, and how they shop. Customers have often done their homework and researched all the various options available, and as a result, they think they have all the answers. They will confidently walk into your business telling you … Read more

12-steps for hiring employees, the basics

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Hiring employees can be extremely time-consuming, but it’s important if you want to grow your business. If you get the process right, you’ll ensure you hire the right people. And if you look after your employees, they’ll stay with you longer and your business will perform better. Here are 12 steps to follow in your … Read more

Networking can get your business noticed

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It can lead to referrals, valuable business opportunities and increased sales. But it can be daunting to put yourself out there, and tricky to get right. We’re lucky enough to have several organisations you can join in with engage other like-minded people. from Young Business Edge, Albury Northside Chamber, Business Wodonga or  Business Women Albury … Read more

Are you potential customers on the line & hook?

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The people who answer your phone are responsible for the first impression of your brand. A sour phone interaction could lead to a prospect defriending your business. Have an open conversation about how to address callers to position your business as being considerate, empathetic and helpful. We’re looking to build long term customer friendships; it’s … Read more