You should automate your business

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With more choice than ever in consumer goods, brands are turning to individuals who will promote products to their large social media fan base. Each new trend is often an iteration of a previous way of doing things. Companies have long used celebrity endorsement to advertise their brands to customers, but influencer marketing is a … Read more

Client meetings, coffee or a catch up… is it deductible?

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Do you meet with clients As a business owner, you may find yourself meeting with clients at cafes, restaurants, or other external venues. You may be wondering whether the costs of these meetings are tax deductible or subject to Fringe Benefits Tax (FBT). In this blog post, we will answer these questions and provide some … Read more

Put the customer at the centre of your business to drive sales

A shopkeeper and customer exchange money over a tray of dates in a spice market

A starter’s guide to selling relevantly Advances in technology have impacted the way customers research products and services, and how they shop. Customers have often done their homework and researched all the various options available, and as a result, they think they have all the answers. They will confidently walk into your business telling you … Read more

12-steps for hiring employees, the basics

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Hiring employees can be extremely time-consuming, but it’s important if you want to grow your business. If you get the process right, you’ll ensure you hire the right people. And if you look after your employees, they’ll stay with you longer and your business will perform better. Here are 12 steps to follow in your … Read more

Networking can get your business noticed

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It can lead to referrals, valuable business opportunities and increased sales. But it can be daunting to put yourself out there, and tricky to get right. We’re lucky enough to have several organisations you can join in with engage other like-minded people. from Young Business Edge, Albury Northside Chamber, Business Wodonga or  Business Women Albury … Read more

Are you potential customers on the line & hook?

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The people who answer your phone are responsible for the first impression of your brand. A sour phone interaction could lead to a prospect defriending your business. Have an open conversation about how to address callers to position your business as being considerate, empathetic and helpful. We’re looking to build long term customer friendships; it’s … Read more

2019 Financial Statements & Business Tax Returns Year End

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To assist us in preparing your 2019 Financial Statements and Income Tax Returns, we have a Year End Questionnaire here. It is important that your records are complete and that any supporting documentation is included before forwarding to us. Filling in the questionnaire will help you identify transactions and any accounting issues that may arise … Read more