Superannuation Guarantee Amnesty now law

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The long-awaited superannuation guarantee amnesty passed Parliament late last month. Employers who have fallen behind with their SG payments now have 6 months to ‘self-correct’ under the amnesty. But, with the amnesty comes additional penalties if employers fail to take advantage of this one-off opportunity. The Bill containing the one-off superannuation guarantee (SG) amnesty has … Read more

Single Touch Payroll – options for late adopters

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Small employers were required to transition to reporting through STP by 30 September 2019. Hundreds of thousands of small businesses are yet to register and are on the ATO’s radar. If any clients who have not yet commenced using STP the ATO has provided some guidance for these taxpayers encouraging them to contact the ATO … Read more

What happened with the ‘day one’ manifesto at Amazon

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In the early days of Amazon, Jeff Bezos became famous for the philosophy he described to shareholders. He called it ‘Day one’. The idea took hold that if the people in an organisation acted like it was day 1 in the job, they were more likely to stay truly focussed on customers, and driven by … Read more

maximise your business on the phone with amazing customer experience

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Growing your business and team can be hard, not just the numbers but also to improve the team. Creating a policy around the best what to talk and answer the phone, sounds simple, but it can make a massive difference to the customers experience and how they both start and end the first or last … Read more

Do you have a client scheduling procedure?

Notebook and plants on a desk with a message about tax return meetings at Business Edge Advisors

It’s important to be prompt and organised when scheduling appointments, as your clients need to feel important and valued. Having a process and plan to make sure this is happening correctly in your business is essential. 1. Administrator reviews appointments first thing each day. Your first appointment may be at 9am, so you need to … Read more

You might not get it, but it can make a massive difference at tax time

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Cash vs Accrual Accounting – It’s All About Timing While your accountant may have selected the option for you, you may like to change it or take advantage of it at different times.  What’s the difference between cash and accrual accounting? Cash accounting is all about money in and out. Accrual accounting is all about … Read more

Building a Better Business in 10 Steps

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You’re in business, congratulations, that takes courage and commitment. It’s not easy, and at times you might find yourself questioning why you’re even doing it, but you’re here because you had a vision. You decided being in business was a better way to achieve that vision than working for someone else. And, you’re right; you … Read more

You should automate your business

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With more choice than ever in consumer goods, brands are turning to individuals who will promote products to their large social media fan base. Each new trend is often an iteration of a previous way of doing things. Companies have long used celebrity endorsement to advertise their brands to customers, but influencer marketing is a … Read more

Put the customer at the centre of your business to drive sales

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A starter’s guide to selling relevantly Advances in technology have impacted the way customers research products and services, and how they shop. Customers have often done their homework and researched all the various options available, and as a result, they think they have all the answers. They will confidently walk into your business telling you … Read more

12-steps for hiring employees, the basics

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Hiring employees can be extremely time-consuming, but it’s important if you want to grow your business. If you get the process right, you’ll ensure you hire the right people. And if you look after your employees, they’ll stay with you longer and your business will perform better. Here are 12 steps to follow in your … Read more